Veterans Services

Comprehensive Veteran Support Services

Under the DVA Community Nursing Programme, we offer a wide range of clinical and personal care services for veterans, including:

  • Clinical & Nursing Services: Support with medications, catheter and incontinence management, wound care, and wellness checks.
  • Personal Care: Assistance with showering and other personal needs.
  • Dementia Support: Specialised care for veterans living with dementia.
  • Allied Health Services: Access to various allied health professionals.
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Partnering with Regal Health

Colbrow Care is excited to join forces with Regal Health, a dedicated supporter of veterans in Australia. Established in 1966 by Patricia R. Shepherd, a passionate Registered Nurse, Regal Health has a longstanding history of assisting veterans. This commitment is continued by her daughter, Anna M. Shepherd, a prominent advocate for veterans, maintaining her mother’s high standards of care. The Shepherd family’s involvement with the Defence Forces spans generations, with several members serving in both World Wars. Regal Health is currently the leading provider of Community Nursing Services for veterans in Sydney. Our partnership with Regal Health allows us to extend these vital services to veterans in Melbourne and its surrounding areas, ensuring that those who have served our country receive the care and respect they deserve.

Eligibility

Eligibility for these services is determined by the type of Repatriation Card you hold (Gold or White) and whether you reside at home or in an independent living facility. Veterans living in Commonwealth-funded Aged Care facilities are not eligible. Regal Health can help you understand your entitlements and how to access our veteran home services.

Costs

Eligible veterans, war widows, and widowers incur no costs under the Department of Veterans’ Affairs (DVA) Community Nursing Programme.

Arranging an Assessment

To arrange for Community Nursing assistance, contact your local doctor and request a referral to Colbrow Care for veterans’ home health care services. Your doctor will then forward your referral to our Care Services team.

We also accept referrals from local medical officers (LMOs), general practitioners (GPs), treating doctors in hospitals, hospital discharge planners, nurse practitioners specializing in community nursing, or Veterans’ Home Care (VHC) Assessment Agencies. Colbrow Care will handle the rest.

For health professionals wishing to refer a patient to Colbrow Care, please call our Care Services team at 1300 33 11 03.
For more information about the Department of Veterans Affairs, visit www.dva.gov.au or call 13 32 54.

Our experienced and compassionate care assessment and planning team will:

  • Ask you about your needs
  • Collaboratively identify achievable goals
  • Match you with the right services and carers
  • Continually review your service provision to ensure you are getting everything you need
  • Make changes to service provision as and when needed
  • Ensure your dignity and independence are respected at all times
  • Always ensure your needs remain our focus
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